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A secretary, or personal assistant is a person whose work consists of supporting management, including executives, using a variety of project management, communication, or organizational skills. These functions may be entirely carried out to assist one other employee or may be for the benefit of more than one. In other situations a secretary is an officer of a society or organization who deals with correspondence, admits new members, and organizes official meetings and events.

A secretary has many administrative duties. Traditionally, these duties were mostly related to correspondence, such as the typing out of letters, maintaining files of paper documents, etc. The advent of word processing has significantly reduced the time that such duties require, with the result that many new tasks have come under the purview of the secretary. The duties may vary according to the nature and size of organization. These might include managing budgets and doing bookkeeping, attending telephone calls, handling visitors, maintaining websites, and making travel arrangements. Secretaries might manage all the administrative details of running a high-level conference or arrange the catering for a typical lunch meeting. Often executives will ask their assistant to take the minutes at meetings and prepare meeting documents for review. In addition to the minutes, the secretary may be responsible for keeping all of the records of an organization.

In an effort to promote professionalism among United States secretaries, the National Secretaries Association was created in 1942. Today, this organization is known as the International Association of Administrative Professionals (IAAP) The organization developed the first standardized test for office workers called the Certified Professional Secretaries Examination (CPS). It was first administered in 1951.

By the mid-20th century, the need for secretaries was great and offices and organizations featured large secretarial pools. In some cases the demand was great enough to spur secretaries being recruited from overseas; in particular, there was often a steady demand for young British women to come to the U.S. and fill temporary or permanent secretarial positions. Several organizations were created to assist secretaries from foreign lands, including the Society of International Secretaries and the Association of British Secretaries in America.

A clerk is a white-collar worker who conducts general office tasks, or a worker who performs similar sales-related tasks in a retail environment (a retail clerk). The responsibilities of clerical workers commonly include record keeping, filing, staffing service counters, screening solicitors, and other administrative tasks.

This app is suitable for :
Legal secretary
Office lady
Personal assistant
Receptionist
Data Entry Clerk
Sales Clerk (as in grocery sales)
Deli Clerk
Hotel Front Desk Clerk
Service Desk Clerk
Cash Register Clerk
Clinical Clerk


Executive admin. Assistant CAP

Executive admin. Assistant CAP legújabb verziója